Home > Association > Quality
VIS guarantees that the treatments provided by its members meet the quality standards of the Association. Within the Association there is a continuous effort to monitor and improve the quality standards with respect to the practice of Iokai Shiatsu.

 

The Iokai Shiatsu Professional Training Programme is a part-time training programme of four years at the level of higher professional education (HBO). In addition to that, all members of the Iokai Shiatsu Association have completed a two-year HBO-level training programme in basic Western medical knowledge. All VIS members are registered members of the umbrella organisation for complementary therapists in the Netherlands: RBCZ. They meet the strict professional requirements that are set by this foundation and they are also subject to the disciplinary rules and regulations of the TCZ foundation [Dutch national disciplinary board for complementary care]. Moreover, each member is registered individually in the AGB Register that keeps records of all recognised healthcare providers in the Netherlands.

Refresher training & peer reviews

The standard set by VIS for refresher training is a minimum of 12 half days per year. A half day covers at least 2.5 hours. Refresher training includes all activities that maintain and advance the expertise and professionalism of a practising Iokai Shiatsu therapist.

Every Iokai Shiatsu therapist also spends at least 4 half days at peer review meetings every year. These peer review meetings are attended by fellow Shiatsu therapists and/or therapists of another discipline and their objective is to support individual Iokai Shiatsu therapists in their practice and treatments, by discussing anonymous case studies for example.

Compliance with the above requirements is inspected each year.

Code of Conduct

Every Iokai Shiatsu therapist is bound to our Code of Conduct which specifies the standards and requirements that professional practitioners need to meet. It ensures the highest professional and ethical standard of treatment, it describes the relation between therapist and client, the therapist and his profession and the collective relation between therapists.

International

VIS is a member of EISA, the European umbrella organisation for Iokai Shiatsu. This European organisation unites the Dutch Professional Training Programme with similar Iokai Shiatsu training programmes in Belgium, France, Germany, Switzerland, Spain, Italy and Austria. EISA monitors the quality and uniformity of the classes. It defines the quality standards and provides training and refresher courses for teachers at the professional training programmes.

A successful completion of the four-year Iokai Shiatsu Professional Training Programme also entitles graduates to the International Certificate of EISA. Every year meetings and training courses are organised for certified Iokai Shiatsu therapists, both in the Netherlands and abroad.

Privacy

Naturally, the privacy of clients is protected at all times. Therapists will take the utmost care in handling the data and information provided and will never share these with third parties without the express permission of the client. All therapists are registered within the meaning of the Dutch Personal Data Protection Act (Wet Bescherming Persoonsgegevens, WBP) and act accordingly.

Complaints procedure

Clients who want to file a complaint about a treatment can direct their complaint to the secretariat of the Vereniging voor Iokai Shiatsutherapeuten. Then the client will have a choice whether to discuss the complaint with a confidential counsellor within the VIS, or to turn to a complaints officer of the SCAG, a national disputes body for complementary and alternative healthcare. If a complaint cannot be satisfactorily resolved, the complaint will be submitted to the disputes committee of the SCAG.

For disciplinary law, the client can turn to the Stichting TCZ, Tuchtrecht Complementaire Zorg (foundation for disciplinary law for complementary healthcare).